Shipping policy
Calsuaz Shipping Policy
Thank you for shopping with Calsuaz! We are committed to delivering your orders quickly, efficiently, and with care. Below you’ll find all the details about our shipping process.
Processing Times
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- During peak seasons or special promotions, processing times may be slightly longer. Rest assured, we’ll keep you updated via email.
Shipping Rates & Delivery Times
We offer the following shipping options:
Domestic Shipping (Within [Your Country]):
- Express Shipping: 1-4 Business days
International Shipping:
- Standard International: £5.00 – Rates calculated at checkout.
Please note: Delivery times may vary depending on your location and customs processing for international orders.
Order Tracking
Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use this number to monitor your package every step of the way.
Customs, Duties, & Taxes
For international orders, customs fees, duties, and taxes may apply based on your country’s regulations. These costs are not included in your shipping fees and must be paid by the recipient.
Shipping Address Guidelines
- Please ensure your shipping address is accurate and complete. We cannot be held responsible for delays or lost packages due to incorrect addresses.
- If you need to update your address, contact us immediately at [contact@calsuaz.co.uk] before your order ships.
Lost, Stolen, or Damaged Packages
Calsuaz is not responsible for packages lost, stolen, or damaged in transit. However, we’ll do our best to help resolve the issue. If you encounter a problem, reach out to us at contact@calsuaz.co.uk within 7 days of delivery.
Free Shipping Promotions
Occasionally, we offer free shipping promotions. When these are active, the details will be clearly stated on our website and applied at checkout.
Need Assistance?
For questions about your order or shipping, contact our team at [contact@calsuaz.co.uk]. We’re here to help!